Programs & Services

Connecticut Energy Assistance Program (CEAP)

The Connecticut Energy Assistance Program (CEAP) serves low income households in need of assistance for their home energy bills. The program goal is to assist low income households who pay a high proportion of their income toward fuel bills. Priority is given to "vulnerable households” made up of young children, elderly or disabled individuals.

Program services include: financial assistance towards a household's energy bill, emergency assistance if a household's home energy service is shut off or about to be shut off, and a range of other energy-related services such as weatherization improvements, utility equipment repair and replacement, and budget counseling.

Please note: appointments may take up to 40 minutes.

Important Dates for Energy Assistance 2013-2014 Season

November 15th, 2013 - First day for fuel deliveries which can be paid by the program
- First day for authorization of fuel deliveries.

March 15th, 2014 - Deadline for fuel authorizations or deliveries.

May 1st, 2014 - Last day that a household can apply to establish its eligibility for benefits unless the household is utility heated and has a shut off notice for its primary source of heat.

May 15th, 2014 - Last day that a utility heated household with a shut off notice for its primary source of heat can apply to establish its eligibility of benefits.

May 31st, 2014 - Last day to submit deliverable fuel bills.

Applications will be taken:

  • Monday - Friday: 8 am - 4 pm 
  • Wednesday: 8 am - 6 pm   
  • TVCCA-Uncas on the Thames
    401 West Thames Street, Unit 201
    Norwich, Connecticut 06360
    Get Directions
  • TVCCA
    83 Huntington Street
    New London, CT 06320
    Get Directions

Click here for additional Energy Intake Sites in your area.

All applicants for the Energy Assistance Program will be required to provide the following information:

Please bring all information listed below that applies to your household.  The processing of your application will be delayed if you do not bring all necessary information to your appointment.  New documentation is required each year. Previously submitted documents cannot be used for your application.

Required information needed for your appointment:

  • Social Security numbers for ALL household members.
  • Birth dates of ALL household members.
  • A current active utility bill.  The bill must be in a listed household member’s name that is age 18 or older.
  • Current copy of lease, mortgage statement or rent receipt with all landlord information including; name, address and phone number.  If you receive Section 8, bring your Section 8 letter.
  • Current and complete statements of ALL liquid assets for every household member. (e.g., savings and checking accounts, bonds, stocks/shares, Certificates of Deposit, Annuities and Individual Retirement Accounts. Fill out Asset Declaration Form for all household members over 17 years old.

CURRENT INCOME DOCUMENTATION FOR EVERY HOUSEHOLD MEMBER

  • The last four (4) consecutive week’s pay stubs (1 pay stub if paid monthly, 2 pay stubs if paid bi-weekly or 4 pay stubs if paid weekly)  and/or workman’s compensation benefits for the four (4) weeks prior to your appointment date; showing gross income, tips, commissions and bonuses.
  • Current MONTHLY Social Security, SSI and/or Veteran’s benefit income.
  • Pension or annuity check stubs, or a letter from the payer on their letterhead stating the gross amount.
  • All bank interest and dividend payments for the past month (if more than $10.00 per month).
  • Unemployment Statement from the website www.ctdol.state.ct.us  or unemployment History Printout (within 24 hours prior to appointment) showing the last four (4) consecutive weeks or fill out an Unemployment Compensation Form and bring to your appointment.
  • Income from alimony and/or child support from Child Support Enforcement (letter or printout), a bank statement if payment goes directly into a bank account or fill out the Affidavit Certifying Non-Receipt of Child Support Payments.
  • Rental Income: Current Documentation verifying the amount of rent you collect from your tenant(s).
  • Self-employment – Must fill out the Self-Employment Worksheet, have it notarized and bring your most recent tax return with all schedules attached.
  • DSS Cash Assistance award letter – Showing current income for household.
  • A signed statement indicating the amount and frequency of payments from friends and relatives who are contributing toward your household’s support that includes the name, address and telephone number of the contributing person.

FAILURE TO BRING ALL DOCUMENTATION MAY RESULT IN DENIAL OF BENEFITS

Contact Info

Program Director,
Christopher Sardo
:
860-425-6552

Norwich:

TVCCA-Uncas on the Thames
401 West Thames Street, Unit 201
Norwich, Connecticut 06360
Get Directions

Appointments: 860-425-6681
Fuel Deliveries: 860-425-6571
Documentation Line: 860-425-6595
Other inquiries: 860-425-6681

Community Outreach Office at Norwich Public Utilities, please call Norwich TVCCA for appointment.

New London:

TVCCA
83 Huntington Street
New London, CT 06320
Get Directions

Appointments: 860-425-6681
or 860-425-6599
Fuel Deliveries: 860-425-6571
Documentation Line: 860-425-6595
Other inquiries: 860-425-6681

Helpful Links

Salvation Army

Groton Human Services

Women's Center

End Hunger

Legal Aid for CT

CT Food Bank

Norwich Human Services

Stonington Human Services

Pawcatuck Neighborhood Center

Husky Health Insurance

United Community & Family Services

Community Health Centers

Generations Family Health Center

Eastern CT Transportation Consortium