Programs & Services


TVCCA Shelter for the Homeless

The TVCCA Shelter has been providing emergency housing for families with children for the past 20 years. You must have a child under the age of 18 years and that child must be with you. We do not house single adults. Those seeking shelter services are asked to contact the shelter manager or services coordinator, Monday- Friday, 8:00 am to 6:00 pm. There is staff available after hours to discuss emergency situations.

What is it like to stay in the shelter?

  • The TVCCA Shelter is made up of individual family rooms. Your family would be assigned to their own space. Should the number of people in the shelter mean sharing space with another family, you would be advised of this before you got to the shelter. This is a rare situation and one that we try to avoid.
  • The shelter provides 3 meals per day and 2 snacks. Children are provided with lunches and school snacks if required.
  • The shelter offers on-site coin operated washers and dryers.
  • The shelter is staffed 24 hours a day, 7 days a week, all year round. There is a shelter services coordinator to assist families with making the housing connections that will assist you to return to the community.

Is there a charge for staying at the shelter?

  • We require a residency fee of 15% of your gross income. If a family has no income they can still stay at the shelter. The services coordinator will work with you to try to establish and income.

What can I bring to the shelter?

  • Families may bring their children, clothing and personal care items. Storage is not available so a few toys and books are okay but must be limited. If you have items of value such as a TV, DVD player, stereo, video game system, etc. we strongly advise you to make arrangements for someone to keep those for you. The rooms at the shelter do not lock.

How long can my family stay at the shelter?

  • The initial stay is for 60 days. It may be possible to be granted an extension. Each unique situation is reviewed.

Does the shelter accept donations?

  • Donations are always appreciated. The support of the community for the work done at the shelter has been vitally important to the continuation of this service. Donations have come in the form of community groups collecting items for our residents, fund raisers, books donations for the kids, local children providing items to the children residing at the shelter and household items. Due to our space constraints we cannot accept large clothing donations or appliance and furniture donations.

Contact Info

Uncas-On-Thames Shelter
401 West Thames St., Unit 201
Norwich, CT 06360

Ida Parker,
Assistant Director of Housing & Shelter Services:


Debra Glover,
Shelter Services Coordinator:


After Hours Staff Office:

Helpful Links

Connecticut Coalition to End Homelessness

Section 8 Waiting List

Housing Education Resource Center