Energy Assistance

Need help with Energy Bills?

With winter coming upon us fast and fuel prices higher than ever, many area residents have real cause for concern. But with a little knowledge and a little planning ahead, you can be prepared! TVCCA operates a Connecticut Energy Assistance Program that helps thousands of area residents and might be able to help you. Taking a few minutes to read this now, can help us to help you. It can also save you hours of running around later. If your income is limited and if you are in danger of not being able to pay your energy bills, be sure to read the following information thoroughly for details.

Who To Call
Don't wait until the last minute to take action. Schedule an appointment to apply to TVCCA's Energy Assistance Program as soon as possible. Applications are accepted from August 5, 2008 through May 1, 2009 Monday - Friday from 8:00 a.m. to 4:00 p.m..

To schedule an appointment call one of the following:

• (860) 425-6681
• (860) 425-6540
• (860) 889-1365 and press 2
• You may also contact your local Social Service Office or InfoLine at 211
• Please see the list below for alternate town hall and center locations and phone numbers

Where To Go
Once you've made an appointment you will go to one of our Energy offices to fill out an application. Offices are open from Monday - Friday, from 8:00 am - 4:00 pm. Your appointment will be made at one of two locations:

• TVCCA
  401 West Thames Street, Unit 201
  Norwich, CT 06360



• TVCCA
  83 Huntington Street
  New London, CT 06360

If you have a hardship and cannot get to our offices, we will make arrangements to meet you at a more convenient time or place. Please be sure to read the section "What to Bring" below the following site list before you arrive at your appointment.

You may also apply at the following town offices and centers (please note their hours of operation):

• Colchester Senior Center
  95 Norwich Ave
  Colchester, CT 06415
  (860) 537-3911
  Monday-Friday 8:00-4:00



• Colchester Town Hall
  127 Norwich Ave
  Colchester, CT 06415
  (860) 537-7235
  Monday 8:00-3:30, Wednesday 1:00-4:30, Thursday 10:00-3:30



• East Lyme Town Hall (Elderly only)
  37 Society Road
  East Lyme, CT 06333
  (860) 739-5859
  Monday-Friday 8:30-4:30



• Griswold Senior Center (Elderly Only)
  22 Soule St.
  Jewett City, CT 06351
  (860) 376-2604
  Monday-Friday 8:30-3:15



• Lebanon Town Hall
  579 Exeter Road
  Lebanon, CT 06249
  (860) 642-4580
  Tuesday 11:00-6:00, Thursday 9:00-4:00



• Montville Senior Center
  12 Maple Ave
  Uncasville, CT 06382
  (860) 376-2604
  Monday-Friday 8:00-4:30



• Montville Town Hall
  310 Norwich-New London Tpke
  Uncasville, CT 06382
  (860) 848-8820
  Tuesday-Friday 8:00-4:00



• Pawcatuck Neighborhood Center
  27 Chase St
  Pawcatuck, CT 06379
  (860) 599-3285 ext. 13
  Pleas call for available times.



• Town Of Stonington Department of Human Services
  166 Broad St
  Pawcatuck, CT 06379
  (860) 535-5084
  Monday-Friday 9:00-4:30



• Old Lyme Senior Center (Elderly only)
  26 Townswood Rd.
  Old Lyme, CT 06371
  (860) 434-4127
  Monday-Friday 10:00-4:00



• Preston Town Hall
  389 Rt 2
  Preston, CT 06365
  (860) 889-6954
  Tuesday-Friday 9:00-4:30



• Waterford Senior Center (Elderly or Disabled only)
  24 Ropeferry Rd.
  Waterford, CT 06385
  (860) 444-5839
  Monday-Friday 8:00-4:00

What To Bring
Your eligibility is based on your income and family size. There are rules we need to follow in order to help you. To speed up the process, be sure you bring all of the following with you:

• Photo Identification
• Social Security numbers for all household members over the age of 2 years
• Birth date of all household members
• Name and address of landlord
• Copy of utility bill if household heats with a utility (bills must be in the name of a household member over the age of 18
• Documentation of age or disability, if applicable
• Proof of household income for the four consecutive weeks prior to the date of application for all household members (pay stubs, child support, monthly social security, pension, etc.)
• Current rent or lease receipt or copy of lease if heat is included in the rent
• Homeowners need to provide amount of mortgage payment
• Current proof of all assets (bank statement for each account, monthly dividend or interest amount, cash value of stocks, bonds, CD's and IRA's)
• Name of your fuel company, or, if you heat with electric or natural gas, a complete copy of current bill or current shut off notice.

What Happens Next?
You will notified of your eligibility or your ineligibility and be given further instructions.

Remember, you can help us to help you and save a lot of time by:

• calling ahead for an appointment,
• showing up at the right place and time, and
• bringing all of the items listed above with you.

For all members of the household
rent receipt or Lease/proof of monthly mortgage amount, name of fuel company, if you heat with electric or natural gas a complete copy of current bill or current shut off notice.