Families will, upon intake, be assessed for any diversion activity that may be used until permanent housing is secured. If there is no other option available, a family may be placed in a hotel on a very short term basis. Every effort will go into placing this family into housing as fast as possible. It should be said that some solutions may not involve re-housing a family in our area. Under the category of diversion, the best answer for some families who are not from this area originally is to provide transportation back to their community of origin. Some families when offered this assistance are quite willing and grateful to be returning to family and friends and all the natural supports that were left behind in an attempt to start a new life in a completely different part of the country.
Case managers will be working with homeless families to find housing, connect with natural supports such as family and friends, and to connect to mainstream services as deemed appropriate. The case manager will help with completing applications and gathering documentation for needed services such as heating assistance, pre-school education options, child care and DSS services (cash, SNAP and medical coverage). In extreme emergencies, hotel rooms will be secured. No one will have to be on the streets due to the fact that TVCCA no longer operates a homeless shelter.