TVCCA Cares.

Improving the overall well being of individuals and families in need in our community.


Update on COVID-19 response

TVCCA’s Community Services Department would like to let everyone know that our case managers are standing by to help you over the phone with your questions, concerns and needs. Even though our doors are temporarily closed to the public, please do not hesitate to call us!  It is our goal to do as much as we can through phone and email to help you with your needs. Contacting us now will be helpful for you later as more services become available and our offices are once again open to the public.Please call our main numbers (860-889-1365 Norwich or 860-444-0006 New London) to speak with a staff member.

TVCCA continues to deliver Meals on Wheels to our vulnerable homebound clients, but have put measures in place to avoid physical contact with meal recipients. Congregate meals will continue to be served in senior centers that have remained open. Please contact your senior center to find out if they will be open/serving meals.

TVCCA Child Development (TVCCA Little Learners and TVCCA Head Start) Centers and Early Head Start home visits are closed/suspended.

TVCCA has launched Virtual VITA so you can work online and by phone with a trained IRS-certified volunteer to complete your taxes for free. Click HERE to get started with Virtual VITA. If Virtual VITA is not right for you, TVCCA can assist with your paper documents through our remote drop box that allows clients to pick up and complete a paper intake form from TVCCA’s Norwich or New London offices. Please contact VITA with any questions: (860) 425-6629; (860)425-6597 or Email:

Thank you for your patience and understanding during this unprecedented time, and please stay safe.

Our Mission

Our mission at Thames Valley Council for Community Action is to increase self-sufficiency and economic security for low income individuals and families in Eastern Connecticut through:


A broad spectrum of community based collaborations


Promoting community awareness


Providing comprehensive, quality services