The Connecticut Energy Assistance Program, administered in New London County by TVCCA, serves low-income households in need of assistance with their home energy bills.
Program services include:
- financial assistance toward a household’s energy bill
- emergency assistance if a household’s home energy service is shut-off, about to be shut off, or out of fuel
- a range of other energy related services including heating system repair and replacement, budget counseling, and referrals for weatherization improvements.
Here’s some helpful information from Eversource on programs that can help with energy bill discounts (English and Spanish):
If you are driving or a walk-in, our program offices are located in NORWICH at 401 W. Thames St. (Uncas on Thames complex), Unit 201, and in NEW LONDON at 83 Huntington St.
Important Dates & Informatiom
The Current Energy Assistance Season (2025/26)
(Para español, haga clic aquí)
Important Dates to Remember for the 2025/26 Season
September 1, 2025: First day for a household to apply for the program
November 3, 2025: First day for fuel deliveries that can be paid for by the program
April 1, 2026: Deadline for fuel authorizations or deliveries
May 29, 2026: The last day that a household can apply to establish eligibility for benefits
June 17, 2026: Last day to submit deliverable fuel bills
Any household that makes direct to vendor payments for heat and in which a household member is participating in one or more of the following benefit programs is considered categorically eligible and will automatically be considered income eligible for energy assistance at a benefit level not less than that provided for a household with income between 201% of the federal poverty guidelines (FPG) and or below 60% of the state median income (SMI):
- 1.Temporary Family Assistance (TFA)
- 2.State Supplement to the Aged, Blind and Disabled
- 3.Refugee Cash Assistance Program
- 4.Supplemental Nutrition Assistance Program (SNAP)
- 5.Supplemental Security Income (SSI)
Although categorically income eligible, you must meet all other eligibility requirements to receive benefits.
View the Benefit Matrix HERE.
- Rental Assistance Benefits are available to those households who do not make direct-to-vendor payments for their primary source of heat and have annual gross incomes up to 60% of state median income. Boarders are not eligible to receive Rental Assistance Benefits.
- Applicants may establish their income eligibility by providing income verification from a period of 4 consecutive weeks within the 3 months prior to their application date.
- Please note: CEAP benefit amounts are determined based upon the funding provided by the U.S Department of Health and Human Services Low Income Home Energy Assistance Program Block Grant, and are not determined by TVCCA.
For more information click here: https://portal.ct.gov/dss/Economic-Security/Winter-Heating-Assistance/Energy-Assistance—Winter-Heating
TVCCA serves residents in the following communities: Bozrah, Colchester, East Lyme, Franklin, Griswold, Groton, Jewett City, Lebanon, Ledyard, Lisbon, Lyme, Montville, New London, North Stonington, Norwich, Old Lyme, Preston, Salem, Sprague, Stonington, Voluntown, and Waterford.
Required Documents
Download the checklist below and please bring all information that applies to your household. The processing of your application will be delayed if you do not bring all necessary information to your appointment. New documentation is required each year. Previously submitted documents cannot be used for your application.
FAILURE TO PROVIDE ALL DOCUMENTATION MAY RESULT IN DELAY OR DENIAL OF BENEFITS
*Please note appointments may take up to 40 minutes.
You can now start your application online and submit it by mail or email. A TVCCA energy intake worker will then contact you to complete the application process.
Generation Power:
When the Connecticut Energy Assistance Program (CEAP) is accepting applications, Generation Power requires that all clients apply for CEAP prior to applying for a Generation Power grant, for primary heat sources. You may be eligible for Generation Power if you are denied a grant from CEAP or have exhausted your CEAP benefit. See Generation Power’s website for additional eligibility requirements: Generation Power.
Additional documents you may need:
Programs to Help
Coming Soon: TVCCA’s Community Resource Hub!
TVCCA’s newest project, in partnership with the CT Department of Energy and Environmental Protection, opens in 2026.
In the meantime, here’s a little bit about the Resource Hub, which will now be part of our Energy Assistance program:
Community Resource Hubs connect residents in both urban and rural Environmental Justice Communities (which are typically economically distressed areas) with information on how to access many of DEEP’s programs. These include supports that help make utility bills more affordable, information on access to outdoor activities and events, and tips on ways to improve the quality of the air, water and land in neighborhoods and communities.
TVCCA’s Community Resource Hub in Groton will help residents obtain the information and tools they need to participate fully in beneficial environmental and energy initiatives–including energy assistance, access to DEEP environmental and energy-related events, information about parks and outdoor activities, and more!