The WIC Program is federally funded through the USDA and administered by the Connecticut Department of Public Health. The program provides nutrition assistance and education for Women, Infants and Children. TVCCA is the local agency that provides the service for communities in New London County.

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WIC Program Benefits

HEALTHY OUTCOMES

Healthy outcomes for expecting mothers, breastfeeding and postpartum women, newborns and infants, and children under age five.

HEALTHY EATING

Nutrition professionals and Certified Lactation Consultants to help you with special questions on nutrition and breastfeeding.

VARIETY OF FOODS

Food packages may include: dairy, cereal, fruits and vegetables, whole grains, infant formula, and other healthy grocery options.

The WIC Program Supports the Following:

  • Pregnant women (as soon as you know)
  • Breastfeeding women (up to the infant’s first birthday)
  • Postpartum (up to six months after the birth of the infant or the end of the pregnancy)
  • Infants (up to infant’s first birthday)
  • Children (up to the child’s fifth birthday)

Income OR Participation in certain programs

  • Income (set by State, at or below 185% of Federal Poverty level)

Automatic Income Eligibility

  • Do you receive any one of the following?
    1. SNAP benefit (Food Stamps)
    2. Cash Assistance (TANF)
    3. State Health Insurance (specifically Husky A)

Residential Requirement

  • Connecticut resident or transfer from a state where you were formerly served.

Office Locations & Hours of Operation

Norwich office:

401 W. Thames St., Unit 201, Norwich CT. 06360    Phone: (860) 425-6562 | Fax: (860) 885-2738

New London office:

83 Huntington St., New London CT 06320     Phone: (860) 425-6620 | Fax: (860) 444-006

 

New London & Norwich Hours

Monday 8:00 am-6:00 pm (*Norwich)

Tuesday 8:00 am – 4:30 pm

Wednesday 8:00 am – 6:00 pm (*New London)

Thursday 8:00 am – 4:30 pm

Friday 8:00 am – 4:30 pm

*Norwich offers one Saturday each month

Groton Satellite office:

Human Services of Groton, 2 Fort Hill Rd, Groton CT 06340     Phone: (860)425-6620

Hours: 1st and 3rd Thursday of each month 9-3:30pm

*WIC provides services to clients from New London location in December

We see all families with in person appointments in the order of their appointment and arrival time. We strive to call all phone appointments within 15 minutes of the scheduled appointment.

At WIC we value your time. If you have been waiting for more than 15 minutes, please ask to speak to a WIC staff member to check on your expected wait time.

If it is your first time at the WIC Program and/or time for your bi-annual WIC renewal, your appointment may take up to one-hour. If you have several family members on the program, that will also add to your time at the WIC office.

Walk-In Policy

Scheduling an appointment is best, but walk-ins are welcome. We will try to accommodate you if there is space in the schedule. In most cases, you will need to wait to be seen. Please check with a WIC staff member for an estimated wait time to be seen when you come to WIC without an appointment. If you cannot wait we can schedule you for the next available appointment to best fit your needs.

A walk-in is some who:

  • Missed an appointment
  • Arrived too early or late for an appointment
  • Transferred from another WIC clinic, but did not call for appointment
This agency is a equal opportunity provider

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity.

Program information may be made available in languages other than English.  Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the agency (state or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (833) 620-1071, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to:

  1. mail:
    Food and Nutrition Service, USDA
    1320 Braddock Place, Room 334
    Alexandria, VA 22314; or
  2. fax:
    (833) 256-1665 or (202) 690-7442; or
  3. email:
    FNSCIVILRIGHTSCOMPLAINTS@usda.gov

This institution is an equal opportunity provider.