Energy Assistance

Need Help Paying Your Home Heating Bills?

Application submissions are accepted until May 31, 2023!

WE NOW OFFER ASSISTANCE FOR WATER AND SEWER BILLS!

GET HELP TODAY

TVCCA Energy Assistance Program

WE NOW OFFER ASSISTANCE FOR WATER AND SEWER BILLS!

Application submissions for the 2022-2023 season are open! For more information click here Winter Heating Assistance. If your heat is included in your rent, you may qualify for Energy Assistance!

INCOME GUIDELINES

Want to apply on-line? Click here

ENERGY ASSISTANCE 2022-2023 SEASON

Application submissions for the 2022-2023 season is open!

IMPORTANT DATES!

November 1, 2022 – First day for Fuel Deliveries that can be paid by the program.
March 31, 2023 – Deadline for Fuel Authorizations or deliveries.
May 31, 2023 – The last day that a household can apply to establish its eligibility for benefits.
June 16, 2023 – last day to submit deliverable fuel bills.

IMPORTANT INFORMATION!

Categorical Eligibility:

Any household that is responsible for the heating costs with an individual who receives Cash Assistance (TFA, State Supplement, Refugee Cash), or Supplemental Security Income will be eligible for a Level 1 CEAP Benefit.
Any household that is responsible for heating costs and has a household member that receives a SNAP benefit will be eligible for a Level 2 CEAP Benefit.

Rental Assistance:

Rental Assistance Benefits are available to those households who do not make direct-to-vendor payments for their primary source of heat and have annual gross incomes up to 60% of state median income. Boarders are not eligible to receive Rental Assistance Benefits.

Liquid Assets/ Bank Statements:

There will be no liquid asset test for the 2022-2023 Energy season. TVCCA no longer will require bank statements to be submitted as part of the Energy Assistance Application.

Income:

Applicants may establish their income eligibility by providing income verification from a period of 4 consecutive weeks within the 3 months prior to the client’s application date.

For more information click here: https://portal.ct.gov/dss/Economic-Security/Winter-Heating-Assistance/Energy-Assistance—Winter-Heating

Eligibility Documentation

Download the checklist below and please bring all information that applies to your household. The processing of your application will be delayed if you do not bring all necessary information to your appointment. New documentation is required each year. Previously submitted documents cannot be used for your application.

Eligibility Checklist

FAILURE TO PROVIDE ALL DOCUMENTATION MAY RESULT IN DELAY OR DENIAL OF BENEFITS

*Please note appointments may take up to 40 minutes.

You can now start your application online and submit it by mail or email. A TVCCA energy intake worker will then contact you to complete the application process.
APPLY NOW

Operation Fuel:

When the Connecticut Energy Assistance Program (CEAP) is accepting applications, Operation Fuel requires that all clients apply for CEAP prior to applying for an Operation Fuel grant, for primary heat sources. You may be eligible for Operation Fuel if you are denied a grant from CEAP or have exhausted your CEAP benefit. See Operation Fuel’s website for additional eligibility requirements: Operation Fuel.

Upload Documents to TVCCA Client Portal

Additional Information and Helpful Links

Salvation Army

Groton Human Services

Norwich Human Services

Stonington Human Services

Pawcatuck Neighborhood Center

Husky Health Insurance

United Community & Family Services

Community Health Centers

Generations Family Health Center

Eastern CT Transportation Consortium

Help with Water and Sewer Bills

Connecticut Low Income Household Water Assistance Program (LIHWAP)

The Connecticut Department of Social Services, with our community action agency partners, is pleased to announce that the state’s first Low-Income Household Water Assistance Program is now open and taking Applications. This website section will tell you what you need to know about the new federally funded program, and how to apply.

Households with annual income at or below 60 percent of the state median income can qualify for this one-time water assistance benefit. Covered services include restoration of household water services to eligible disconnected homes; reduction of arrearages (overdue water bills); and prevention of service disconnection. Help is available for both household water and wastewater bills from participating water suppliers and wastewater service providers. There is no financial asset limit to qualify; rather, the application considers current household income.

If you get benefits from the Connecticut Energy Assistance Program (CEAP), Supplemental Nutritional Assistance Program (SNAP), Temporary Family Assistance (TFA), Social Security Income (SSI), State Supplement, State Administered General Assistance (SAGA), or Refugee Cash Assistance, then you will likely meet income requirements.

Eligible households can qualify for up to $1,000 in water assistance if they have disconnected service or are behind on bills. Payment includes all fees and charges if at imminent risk of household water or wastewater service disconnect.

More Information

Winter Heating and Energy Assistance Town Hall!

Eversource Customers join us for a webinar to learn about lowering your monthly heating and energy bills!

Application submissions for the 2022-2023 season are now open.

Winter Heating and Energy Assistance
Having trouble paying your heating and energy bills? Now is the time to connect with us to get assistance.

Please join a virtual town hall webinar hosted by Thames Valley Council for Community Action, Inc. (T.V.C.C.A.) and Eversource to learn about programs to help lower your monthly heating and energy bills and stay warm this winter.

Webinar Session:

Click here to see the session: Video Recording

Topics Included:

✓ Winter Energy Costs
✓ Protection from Service Disconnection
✓ Medical Protection
✓ Connecticut Energy Assistance Program
✓ Matching Payment Program
✓ New Start
✓ Payment Plans
✓ UniteCT’s Emergency Rental Assistance Program
✓ Energy Efficiency

T.V.C.C.A. serves residents in the following communities: Bozrah, Colchester, East Lyme, Franklin, Griswold, Groton, Jewett City, Lebanon, Ledyard, Lisbon, Lyme, Montville, New London, North Stonington, Norwich,Old Lyme, Preston, Salem, Sprague, Stonington, Voluntown, and Waterford.